Last Modified: February 14th 2019
1. Our Privacy Commitment
3. Data Controller
We are the data controller for all personal data that we collect from you through our Website.
4. General Data Protection Regulation (GDPR)
We collect and process your personal data in compliance with the General Data Protection Regulation and applicable local privacy laws. We will not process your personal data unless we have a lawful basis for such processing.
a. ‘Personal Data’ –
“Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
b. ‘Processing’ –
“Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction”.
5. How we collect personal data
We collect information directly and indirectly from our users. You may voluntarily give us personal data when you send us inquiries through the contact form on our Website, when you send us emails and when you subscribe to receive communication from us through our Website.
We automatically collect specific personal data about you when you interact with our Website, such as the device you use to access our website, your IP Address, the date and time of your visit and the pages you visit, your browsing pattern and interests using cookies and similar tracking technologies,
We also make use of third-party analytics tools that may give us some personal and non-personal data about you.
6. How we use your Personal data
- Your full name;
- Your email address;
- Your phone number;
- Your IP address;
- Your device ID; and
- Your location data.
We use your personal data to:
- Respond to your inquiry or support requests.
- Our legal basis for processing this data is your consent which you grant us when you send your inquiries or support requests to us.
- Send you marketing material that you opt-in to receive from us.
- Our legal basis for processing this data is your consent which you grant us when you opt-in to receive marketing material from us.
- Analyze comments and feedback you send us.
- Our legal basis for processing this data is our legitimate interest.
- Communicate any changes in our terms or any violation of our terms to you.
- Our legal basis for processing this data is our compliance with our legal obligation.
- To improve our understanding of how our Users use the Website.
- Our legal basis for collecting and processing this data is our legitimate interest.
7. Sharing your personal data
We may share your personal information with third-party service providers that we engage to assist us with intelligent analysis of how our Users interact with our Website. We will always take steps to ensure that these Service Providers are bound by our confidentiality agreements to ensure that they do not disclose any personal information about our Users to any other person or entity apart from us.
Please note that we may also disclose your personal information to the extent required by law to comply with our legal obligations or official investigations if such requests are initiated by any government authority or law enforcement officials upon reasonable requests.
We may also share your personal data with third-party providers who act as our data processors such as analytics tools and ad networks.
8. Third-party Websites, Apps, and Platforms
How long do cookies remain on my device?
We use session cookies as well as persistent cookies on our Website.
Session cookies are immediately deleted from your hard drive after the end of your browser session. However, persistent cookies remain on your hard drive for a minimum period of time unless you clear them manually from your device.
You do not have to accept cookies
You can decline cookies from our website by clicking the decline button in the cookie banner on our website or by changing your browser settings to decline all third-party cookies.
You can stop these cookies from being stored on your computer by installing the browser plug-in available here.
10. Processing and transfer of data to third countries
We will transfer and process your personal data on computers and servers that are located in United States of America as well as other parts of the world where the data protection laws may differ from those of the country where you currently reside. If you are currently residing in one of the member states in European Economic Area (EEA), you understand and consent to your personally identifiable information being transferred outside of the EEA and processed in other jurisdictions around the world.
If you do not agree to such transfer of data, please refrain from accessing our website and providing any personal information to us.
11. Your Data Rights
The General Data Protection Regulation grants data subjects more control over their personal data. Some of the rights that you can exercise include:
● Your right to access your personal information
● Your right to rectify your personal information
● Your right to be forgotten
● Your right to object to the processing of your data
● Your right to withdraw your consent
To exercise any of the rights listed above, please contact us at email@example.com with your request.
If you believe that our privacy practices are infringing on your privacy rights, we will appreciate it if you would contact us to discuss the matter first. You also have the right to lodge a complaint with relevant Data Protection Supervisory Authorities. Residents in the European Union and the European Economic Area can find their Data Protection Authority here.
13. Security of your Personal Data
We strive to keep all your Personal Data secure. We use all commercially viable means and industry best practices to protect your Personal Information, but we make use of third-party software to deliver our service to you and such third party software may have security vulnerabilities that we do not know. Therefore we are unable to offer any guarantees as to the security of your personal data.
14. Children’s Privacy
We do not knowingly collect any personal information from children who are under the age of 13. If you become aware of any information to suggest that a child has provided his/her personal information to us, please immediately contact us. We will investigate and immediately remove any such personal information from our database.
15. Contact Us